Refund & Return Policy

Last updated: [28/11/2025]

1. Refund Eligibility

Refunds are available only under these conditions:

  • Wrong product/service delivered
  • Technical issue caused by us
  • Duplicate payment done by customer

2. Non-Refundable Items

Refund is NOT applicable if:

  • Customer changes their mind
  • Product/service already used
  • Incorrect information provided by customer

3. Refund Process

To request a refund:

  1. Contact us at [heena@validatepayroll.com]
  2. Provide order ID and issue
  3. Our team will review within 3–7 business days

If approved, refund will be processed to your original payment method.

4. Cancellation Policy

Orders/services can be cancelled only before processing begins.

5. Contact Information

For refund or cancellation queries, contact:

Email: heena@validatepayroll.com
Phone: +91 7096944142